Where to view orders and how to mark payment

1. Open "General settings" (/look-admin), the "Payment acceptance" tab. At the bottom, in the "Order tables" block, there are "form → table" pairs.
2. The table is a hidden section "Orders: form name" at the form's address with the -orders suffix. Columns: "No.", "Date", "Payment status", "Amount", "Order composition", and form fields.
3. The icon in the status column opens the order page. At the bottom, in the "For administrator" block, select a status and click "Change status".

Statuses: "Awaiting payment", "Invoice issued", "Paid", "Cancelled", "Refund". Online payment sets "Paid" automatically, based on the bank's notification. You mark payment by invoice. When switching to "Paid", administrators receive an email.

The same table serves as the "My orders" page for the customer: they see only their own rows; a guest is prompted to log in. Orders placed without logging in are linked to the account by matching e-mail. To display the page in the menu, change its "Access level".

If you added new fields to the form, open the form's "Module settings" and click "Create/synchronize table with form data": new columns will appear, old data will remain. The column of a deleted field is hidden but not deleted.

If it didn't work

• "Order tables" is empty. There were no orders yet, and synchronization hasn't been clicked. Click the button in the form module settings.
• A request came in, but it's not in the table. Submissions are added to the table from the moment it is created; earlier ones remain only in emails. Without a table, only a submission with the Save or Pay rule or with the "Items in cart" or "Set of services with prices" field is considered an order.
• Need to issue a refund. Refunds are made in the bank's dashboard, not on the site. The "Refund" status comes from the bank's notification or is set manually.