Emails with requests are not arriving

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Check the "Spam" folder and the address in the form's "Button action" field: Send{address}. Empty braces — the email goes to the site administrators.

First check the "Spam" folder — emails from a newly created domain almost always end up there. Mark the email as "not spam", and they will go to "Inbox" afterwards.

Then check the recipient address. There is no separate field for it: the address is in the send button setting, in the "Button action" field, inside the rule Send{manager@site.ru}. Empty braces Send{} — the email goes to the site administrators' e-mail. A typo in the address looks exactly like "emails are not arriving"; if there is no "Send" rule, the email is not sent at all.

To ensure the request is not lost even if the email doesn't arrive, add the Save rule to the button — each submission will be recorded in the orders table.

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The "Help" section is made for those who are building a website on "Pervaya Liniya" for the first time. It contains answers to common questions: how to create a website, what to write in the fields, how to edit texts and photos, how to connect your own domain, and how to set up sections. The materials will help you figure things out without contacting support.

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