How to receive T-Bank payments in multichat

1. "Add channel" → "T-Bank" → "New connection". Copy the address from the "Site IP address for token" block.
2. In T-Business: Integrations → T-API → Issue token (this is done by the company owner or manager). In the "External static IP addresses" field, paste the copied address.
3. Check the accesses "Company account information" and "Company transaction information", and for instant notifications, also "Webhook management".
4. Paste the token into "T-API token", specify the "Email for bank service letters" and click "Save and connect".
5. After saving, "Accounts" will appear: check the ones you need (if none are checked, all are used).

Each payment arrives as a message: amount, payer, INN, bank, purpose. Payments from the same payer are grouped into one conversation. By default, only incoming funds are shown; the checkbox "Show also account debits" adds expenses.

You cannot reply in such a conversation — when the payment is processed, click "Done". Payments are sorted into folders by rules, for example Messages containing "deposit" in the body move to trash — the rule checks the payment purpose.

Without the "Webhook management" access, the channel still works: payments are pulled from the statement every 5 minutes, and for instant notifications, multichat will prepare a letter to the bank — the "Copy letter" button.

If it didn't work

• The bank responds "no access". Either the token doesn't have the accesses checked, or the site IP address is not entered in the token's "External static IP addresses". The token will need to be reissued.
• The payment arrived twice. The bank sometimes duplicates transactions; multichat filters out duplicates, and a transaction corrected by the bank is marked as "changed".