How to show the number of unread messages in the menu

1. Open "Site structure" and add a section with the informer_multichat module.
2. Choose an "Icon" for it — without it, only a red circle will be visible in the menu when there are unread messages.
3. In the "Module settings" window, optionally fill in the "Label next to the icon" and "Multichat page address" (empty — the section with the multichat module).
4. If you also use the internal employee chat, check "Don't count "Organization chat"" — it has its own informer, and one message won't light up in two places.

The number is how many conversations are unread for the current employee, i.e. the sum of the badges on the multichat folders excluding Trash. Folders with "Don't show unread count" are not counted. It updates automatically, every half a minute. The informer is not visible to guests.

For the internal chat there is a similar informer — the informer_chat module.

If it didn't work

• The badge is not visible in the header on the phone. Top menu informers on the phone move into the "hamburger" — look there.
• The number doesn't match the multichat. If there are several multichat sections, specify the address of the one you need: the informer counts by the set of channels of that section.