How to connect Avito messages

← Back

The easiest way is the "Connect via Avito" button: log in to the company account and grant access. The second way is your own Client ID and Client Secret keys.

  1. In the multichat, click "Add channel" → "Avito" → "New connection" and enter a name.
  2. Click "Connect via Avito". The Avito window will open: log in to the company account and allow Multichat access to messages. No API keys need to be created.
  3. When the Avito window closes, "Connected via Avito" will appear in the list.

Your own keys. If there is no login button or you want to work through your own app, expand "Connect with your own API keys", enter the "Client ID" and "Client Secret" from the API section of your Avito professional account and click "Save and connect". Multichat will check access and connect message notifications itself. A connection using your own keys can later be switched to login via Avito — the conversation will be preserved.

One Avito account cannot be connected to two sites at once. Messages arrive instantly, and if a notification is lost, it is loaded within a couple of minutes.

If it didn't work

  • Error "Avito no longer accepts access for this connection… Connect again". Avito has revoked access. Open the connection and click "Reconnect via Avito".
  • The Avito window didn't open. The browser blocked the pop-up — in that case, login happens in the same tab and returns you back.
  • The connection exists, but there are no messages. Click "Save and connect" again (no need to re-enter the secret) and check "Connection errors".
Did the article help?

See also

What is multichat and how to startMultichat collects conversations from messengers, social networks, marketplaces, email, and the site chat into one window. Start with the section with the multichat module and the…How to reply to a client in multichatOpen the chat, click "Take to work", then "Reply". Send with the "Send" button or Ctrl+Enter, and finish with "Completed".How to connect Telegram, WhatsApp, and MAX to multichatThese messengers are connected via QR code: connection name → "Save" → "Connect via QR" → scan the code with your phone.How to connect messages from a VKontakte and Odnoklassniki groupBoth require a community access key. For VKontakte, Callback API is also configured; Odnoklassniki subscribes automatically.

Tips for working with the builder

The "Help" section is made for those who are building a website on "Pervaya Liniya" for the first time. It contains answers to common questions: how to create a website, what to write in the fields, how to edit texts and photos, how to connect your own domain, and how to set up sections. The materials will help you figure things out without contacting support.

The builder is simple: you fill in the fields on the creation page, and then edit the content directly on the finished website. If something does not work or is unclear, check the relevant help item. The instructions are written in plain language and describe every step.

In Help you will find answers to questions:

  • how to come up with a website address and what to do if the name is taken;
  • how to change the title, description, and other texts on the page;
  • how to add products, services, or request forms;
  • how to connect your own domain instead of an address on firstline.com.ua;
  • how to set up sections and modules for your business needs.

If you cannot find the answer you need, use the feedback form — we will help you figure it out. The section is updated so that you can always find current information about working with the builder.